Shipping Information

Where we deliver Body Pro Supplements will deliver within Australia, but do not deliver to international locations. We require a street address for delivery – we cannot deliver to a P.O. Box, unless other arrangements have been made with a Body Pro Supplements representative (an additional fee may apply for P.O. Box deliveries).

 

Dispatch Once payment has been made and received Body Pro Supplements, we will dispatch the order the same day (for orders placed before 1pm) and the next business day for order placed after 1pm. Please note that Body Pro Supplements does not dispatch orders on weekend and public holidays. 

 

Estimated Delivery Time Estimated delivery time for Sydney Metro & NSW is 1 – 3 working days. Orders outside of NSW may take within 5 – 7 days. Please contact us on sales@bodyprosupplements.com.au for an estimated time on your order.

 

Delivery Service Most orders are dispatched via the Fastway’s Courier service. On occasion orders may be sent via the Australia Post service.

 

Delivery Cost The following delivery costs apply:

Sydney Metro & NSW – Flat rate of $6 AUD

Other states within Australia (VIC, QLD, SA, WA, NT & TAS) – Between $9 to $25 AUD

Any order over $149 AUD – FREE DELIVERY IN NSW

 

Acceptance of delivery Deliveries must be signed for and anyone at the delivery address who receives the products shall be presumed by Body Pro Supplements to be authorised to receive the products.

 

Back orders At Body Pro Supplements we do our best to make sure that we are fully stocked at all times, however on occasion due to factors out of our control we may be out of a particular item. If this does occur, one of our representatives will contact you to discuss your options of either holding your order until the item arrives, an alternative flavour or product or refunding you for the product that is unavailable.  

If we are holding the order for you and you have ordered other items, Body Pro Supplements will send out the other products that are in stock and you will not be charged any additional shipping fee for the back order to be sent.

 

Delivery Problem If your delivery has not arrived, please contact us at sales@bodyprosupplements.com.au. If you wish to return a product delivered damaged or otherwise, please refer to our Returns/Exchange Policy.

 

 Body Pro Supplements are not responsible for any late delivery or failure to deliver due to circumstances beyond our reasonable control.